On Site Support Requests

With our live remote assistance, diagnostic tools, and monitoring capabilities we can address most of the critical day to day issues. We also have the ability to provide on site support as needed and will provide an account manager with each customer to ensure quality controls are met, share industry best practice approaches, and help your company stay focused on your core business.

Get A Free Assessment

Receive support from multiple avenues with DirectPointe® Solutions. Our Help Desk Demand Management offers a path for login problem, planned change requests, or tracking issues to resolution. For our existing customers, call Client Services at 801-874-2225.