Welcome to DirectPointe® Support
Simple. Manageable. Affordable.
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Frequently Asked Questions

Browse commonly asked questions that may not require the help of a technician.
Visit the FAQs

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Knowledge Base

Get access to support topics, documentation, and general tips and tricks.
Visit the Knowledge Base

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Help Desk

Get help fast when you need it the most. Our Technicians are here to help.
Visit the Help Desk

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Phone Support

Talk with one of our premier support technicians to solve your more difficult issues.
Visit Phone Support

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Email Support

Send our premier support technicians an email to solve issues even when you're busy.
Visit Email Support

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Client Portal

Manage your support tickets and access support resources whenever you need them.
Visit the Client Portal

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Did You Know...

Two-Factor Authentication is a great additional security measure to protect your organization in the event that an employee's login becomes compromised.

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Did You Know...

'Control + Z' will undo the last thing you did on your document, file, or email. Say goodbye to accidentally deleting all your hard work during crunch time.