Cloud Services

These days there is a lot of hype about Cloud Services but what do you really know about the benefits and the risks? Here are several critical questions you should be asking and have trusted advisors from DirectPointe 7 to ensure your getting the facts before you commit. See below for questions that DirectPointe 7 can answer with Cloud Services support.

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These are important questions because if you don’t get it right and you’ve bet your business on them, then your business could be at risk.

With DirectPointe® Solutions you can cut through the hype and leverage a trusted advisor who’s been there and can help you navigate through all the noise. We can help you make smart business decisions about how best to utilize Cloud Services, where not to utilize it, how best to manage and craft your Service Level Agreements (SLA’s) and where it really makes sense to use it for your industry and business.

  • Can your business handle a 99.5% up-time? That’s what most cloud providers put in their contracts.
  • And do you really understand how the cloud provider determines and measures their uptime?
  • What do you do when their service is down for scheduled maintenance?
  • Are they notifying you before they perform critical updates?

Cloud computing offers organizations dramatic increases in agility and efficiency—mandatory innovation to ensure speedy, cost-effective delivery of products and services but if you don’t understand the strength’s and weaknesses of it, your business could be negatively impacted by it.

Cloud computing is a new model of consuming and delivering IT and business services but it’s roots come from the concept of time shared services with a distributed approach in the 70’s. It enables users to get what they need, as they need it—from advanced analytics and business applications to IT infrastructure and platform services, including virtual servers and storage. It can provide significant economies of scale and greater business agility, while accelerating the pace of innovation but businesses need to be cautious because there are some risks if you don’t get it right.

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Receive support from multiple avenues with DirectPointe® Solutions. Our Help Desk Demand Management offers a path for logging in problem or planned change requests or tracking issues to resolution. For our existing customers, call Client Services at 801-874-2224.